Job Details
Role / Job Title:Service Transition Lead
Work Location:Wokingham, UK
Mode of Working:Hybrid (might move to 100% office)
Hybrid Requirement:3 days
The Role
Service Transition ensures smooth movement of services into the live business environment, bridging the gap between Design and Operations. This role is critical to maintaining policies, processes, and procedures that protect the operational environment. The candidate will work with versatile stakeholders and have hands-on experience in Service Transition.
Your Responsibilities
1. Support development, introduction, transition, and day-to-day operation of ITIL SIAM processes, engaging with business colleagues, suppliers, and stakeholders
2. Assist in creating or reviewing enterprise service architecture strategy aligned with organizational requirements
3. Develop, communicate, implement, and review processes ensuring strategic management of enterprise service architecture
4. Ensure SIAM aspects for services are met and aligned with service obligations
5. Document proposed service design for integration and implementation of solutions, ensuring inclusion in business cases, project plans, and Service Design Packages
6. Attend Technical Design Authority meetings and adhere to governance proce...