This is an exciting opportunity within the cardio‑respiratory diagnostic team at Glangwili Hospital for an administrator with excellent organisational and interpersonal skills.
We are seeking an administrator to take the lead in supporting cardiac rhythm management services by co‑ordinating pacing implant and follow‑up and the provision of cardioversion.
The postholder will hold the health board waiting list for pacing implant and assist the clinical team from referral of patient to post‑implant care. They will also co‑ordinate cardio‑version waiting lists and bookings for Carmarthenshire and Pembrokeshire regions.
Work as part of a multi‑disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, co‑ordinate diaries and schedules within the service to maximise service capacity and booking capacity across multiple health board sites and multiple diagnostic investigations and treatments.
Ensure high levels of patient and clinician satisfaction by being an accessible, customer‑focused and knowledgeable point of contact for all administrative duties relating to patients’ pathway of care, providing secretarial and administrative support to the clinical staff within the service, including scheduling, typing and recording meeting minutes.
Provide training and support to new and junior staff in the areas where they are expert.
We are looking for a highly motivated individual to join our friendly and dynamic team, providing high standards of care and support to patients in Hywel Dda University Health Board.
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in‑hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services
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