Salary: £11,500 per session; up to 5 sessions per week
Contract Duration: 6‑month rolling contract
Job Location: Practice sites across South Tandridge PCN (Oxted Medical Practice, Pond Tail Surgery and Lingfield Surgery) with regular home visits to frailty patients
Role Overview
As a Frailty General Practitioner you will manage the PCN clinical frailty pathway (Hub) and provide a well‑triaged frailty service. You will offer care in patients’ homes, working collaboratively with a multidisciplinary team to reduce unplanned hospital admissions and improve patient experience.
You will provide clinical leadership to the frailty hub team and medical leadership to the wider community team of Community Matrons, District Nurses, Pharmacists and other local providers. The post holder will coordinate care plans, liaise with secondary care and community services, and oversee the quality and effectiveness of the pathway.
Key Responsibilities
- Effectively triage referred and proactively identified frail patients to deliver high‑quality medical care in a timely manner
- Proactively manage the care of frail people alongside the Community Matron
- Generic prescribing in accordance with local and national guidance
- Effective management of long‑term conditions
- Process all administrative tasks promptly, including referrals, repeat prescriptions and other associated duties
- Telephone triage and prioritise home visits accordingly
- Maintain accurate clinical records following best practice and local policy
- Work collaboratively across the PCN, all practices and partner organisations
- Lead discussion about patients at PCN‑level and practice‑level MDTs
- Adhere to best practice through clinical guidelines and audit processes
- Contribute to the implementation of continuous improvement and quality initiatives with the Practices and PCN
- Support the development and maintenance of the PCN, including clinical governance, training, financial management and HR
- Commit to self‑learning and continuous professional development
- Support partners in achieving the strategic aims of the PCN
- Review and adhere to Practice/PCN protocols and policies at all times
- Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement
Benefits
- Membership of the NHS pension scheme
- 27 days annual leave plus bank holidays, increasing with length of service
- Access to an Employee Assistance Programme
- Opportunities for training, development and career progression
- Some sites have free on‑site parking subject to availability
- Annual staff satisfaction surveys to improve the working environment
Person Specification
Other requirements
- Disclosure and Barring Service check
- Willing and able to travel to other sites for meetings and training events
Skills
- Excellent written and oral communication, including active listening
- Strong IT skills, including MS Office and databases
- Excellent administrative skills, working independently when required
- Effective time‑management in a fast‑paced environment
- Proven problem‑solving and analytical abilities
- Adaptable to changing situations and service needs
- Excellent patient‑care skills
- Motivation to achieve good outcomes for patients
- Ability to follow policies and procedures effectively
- Confidentiality awareness at all times
- Knowledge of GP clinical systems EMIS and/or TPP SystmOne
Personal Qualities
- Polite and confident, remaining calm under pressure
- Caring, sensitive and empathetic towards patients’ circumstances
- Self‑motivated, reliable and dedicated
- Excellent interpersonal skills
- Motivated and proactive with initiative and judgement
- High integrity and reliability
- Ability to work under pressure and be resilient
Experience
- Working with the general public in a similar role
- Experience in a healthcare setting
- Experience in NHS/Primary Care General Practice
- Understanding of community services and personalised care
- Experience managing complex administrative roles
- Experience leading MDT meetings in Primary Care
Qualifications
- Good standard of education with excellent literacy and numeracy skills
Disclosure and Barring Service Check – The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A D&B submission will be required.
DHC actively encourages and promotes diversity, ensuring all voices are heard and included, and is committed to equal opportunities for all.
