Your newpany
We are recruiting on behalf of the well-respected Housing Association, a leading social housing provider known for delivering safe, sustainable, and well‑supportedmunities. Orbit is dedicated to improving the quality of life for its residents and is now seeking a Housing Officer to support tenants across the East Midlands.
Your new role
As a Housing Officer, you will be responsible for delivering high quality tenancy and estate management services while acting as a trusted and visible presence within themunity. You will work directly with residents to resolve tenancy issues, support vulnerable households, respond to reports of antisocial behaviour, and ensure estates are safe,pliant, and well maintained.
You will manage your own patch independently, carrying out home visits, conducting property and estate inspections, overseeing fire safety actions, and coordinating repairs or follow-ups with contractors. The role will also require you to work closely with external agencies,munity groups, and statutory partners—representing the organisation in multi‑agency meetings such as MARAC or MAPPA when required.
This is a dynamic,munity-based position where flexibility is essential. You will work between 8am and 8pm Monday to Saturday, including one evening per week, one weekend day per month, and occasional out‑of‑hours support. At least three days each week will be spent out on your patch.
What you'll need to succeed
o succeed as a Housing Officer, you will need strongmunication and problem-solving skills, with the ability to engage sensitively and professionally with tenants from diverse backgrounds. Experience in social housing, tenancy management, property services, or similar environments is highly desirable. You should have an understanding of housing legislation, safeguarding responsibilities, tenancy enforcement, and antisocial behaviour processes.
You must be confident working independently, managingpeting priorities, and maintaining accurate records. Strong organisational skills, attention to detail, and proficiency with IT systems such as Outlook, Word, Excel, and mobile applications are essential.
This role requires a high level ofpliance and safety awareness, including the ability to identify risks, manage safeguarding referrals, perform estate inspections, and ensure appropriate use of PPE.
A full UK driving licence and business insured vehicle are essential due to the travel requirements. Candidates who hold, or wish to work towards, a Level 3 Housing qualification (CIH or Ofqual‑regulated) will be at an advantage. An Enhanced DBS is required.
What you'll get in return
In return, you will receive apetitive hourly rate of £25 per hour (Umbrella pay), inclusive of holiday allowance on a PAYE basis. You will join a respected housing provider where your work will have a meaningful and lasting impact on residents andmunities across Northampton. This is a rewarding opportunity to take on a varied,munity-focused role with real purpose.