Freightserve recruitment are looking for a Night AOG operator for major freight forwarder to work with AOG shipments. The company is based in the Heathrow area.
Job Purpose: -
To complete exports from start to finish working in the operations team
Key responsibilities:-
· Arrange shipments as per customer instructions following customer SOP/Quotation
· Open job files as per customers and arrange collections
· Book all shipments will the airline
· Handle tie ups by ensuring secure cargo and handover to transport.
· Complete the MAWB’s - IATA, B2B & CONSOLIDATIONS
· Pre alert the customer and network
· Complete customs entries in accordance to compliance of HMRC
· Liaise with airlines and handling agents
· Complete customs only for customers within KPI
· Manage multiple shared mailboxes
· Resolve queries in a timely manner to ensure shipment uplift
· To be able to follow customer SOP’s
· Support other areas of the operation when needed
· Air Import customs knowledge advantageous
· Operational Finance (Costing and Invoicing)
· Flexible and Adaptive approach
· Customer Focused at all times
Minimum Requirements:-
· Industry experience required
· Excellent ICT skills to include Microsoft packages
· Good communication skills both verbal & written
· A...