Annual wage £13,312.00 Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Mon - Fri. 8.00am - 5.00pm Occasional Saturdays 8.30am - 12.00pm. once fully trained (with day off during the week). 8 hours per day. 40 hours per week 30 min lunch and x2 15 min breaks Total hours per week: 40.0 Expected duration 12 Months Possible start date 01 Jun 2024 Date posted 03 May 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000248842 Positions 1 available What you will do in your working day Providing excellent customer service to our exisiting and new customers Managing orders both face to face, over the telephone, email and online Taking cash and card payments Working as a busy team on our busy trade counter Dealing with refunds The training you will be getting Customer Service Practitioner Level 2 You will also work towards acheiving English and maths Functional Skills Full on the job training will be provided 6 hours of paid off the job training (delivered onsite at Electrical Wholesalers Sheffield Ltd and over TEAMs) will be provided by the employer which included job shadowing, attending online training sessions, 1:1 support meeting, assignments, revision, mock assessments and any other training that will benefit you and your role What to expect at the end of your apprenticeship Excellent opportunity of employment on successful completion of the apprenticeship. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Team working, Initiative, Patience, Physical fitness Qualifications GCSE or equivalent English (Grade 4) Desired GCSE or equivalent Maths (Grade 4) Desired Things to consider Lifting and carrying electrical goods.