SchedulingAdministrator
Maidstone
Monday to Friday8am-5pm
upto 24,000pa + Overtime +Benefits
We are currently working with aspecialist engineering business based inMaidstone.
Due to ongoing growth, they arecurrently seeking a Scheduling Administrator to join theirestablished team on a full-time, permanentbasis.
Working closely with all operationaldepartments, the Contracts Administrator will be responsible forassisting with day-to-day operations, scheduling of works andservice-related activities for the engineering team, and acting asa support function to operations management andsupervisors.
Responsibilities willinclude:
To provide outstanding CustomerService at all times and answer incoming calls and emailsprofessionally
Raising work orders for all customercallouts, PPMs, and associated tasks
Schedulingengineering calls, PPMs, and quoted works assigning engineeringresources to tasks ensuring the SLA of the task is achieved, andbooking works with the site
Applying for all appropriatepermits/hire of equipment to ensure completion oftasks
Working together with the Contract Administrationteam to monitor the engineer's work schedule daily, ensuringworkloads and routes are planned for maximum efficiency forcost-effectiveness and Customer KPI requirements
Monitorand update all relevant customer portals as and where needed withupdates on the status of open jobs
The ideal candidatewill be able to demonstrate:
Previousexperience working within a busy officeenvironment
Experience working with Customer KPI/SLAagreements
Good IT skills including use of Word andExcel
Excellent communication skills
Excellenttelephone manner
Excellent interpersonalskills
Numerate
Good UK geographicalknowledge
Ability to work independently as well as partof a team
Reliable and highlyself-motivated
Able to actively build and developrelationships with both colleagues andcustomers
They are hiring immediately, soapply today!
At KHR we take care to ensurethat you are represented as well as possible so it is worthchecking your CV for layout, spelling and grammar as well as makingsure it is up to date before you submit. If you feel you need tohighlight particular qualifications, skills or relevant experiencewith regards to a specific role then please add a cover letter or apreface page. This does not need to be formatted in the samemanner. In addition, if your CV is heavy with graphics etc, pleasecould you also submit a "clean" copy in Word. Thankyou.
KH Recruitment Ltd is acting as anEmployment Agency in relation to this vacancy. KHR - RecruitmentSpecialists is a trading name of KH Recruitment Ltd Keep in touchwith us online for job alerts, industry updates andmarket...
Admin/Scheduling/Booking/Contracts