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ITC Infotech is looking for a Delivery Manager to join our team in Dunstable, UK.
Your X-Factor
* Work ethic - You are a consummate professional.
* Aptitude - You have an innate capacity to transition from project to project without skipping a beat.
* Communication - You have excellent written and verbal communication skills for coordination across projects and teams.
* Impact - You are a critical thinker with an emphasis on creativity and innovation.
* Passion - You have the drive to succeed paired with a continuous hunger to learn.
* Leadership - You are trusted, empathetic, accountable, and empower others around you.
Technical Experience
* At least 10 years in Hospitality and/or Travel Industry domain out of 20+ years overall experience.
* Experience in delivery and growth of a $15M+ ACV portfolio.
* Exposure to North America and UK/Europe geographies.
* Specialization in any one or more Hospitality and/or Travel portfolio areas like PMS, CRS, POS, Distribution, CRM/CDP, Loyalty, Digital.
Responsibilities
* Manage distributed teams of 200+ across geographies/regions.
* Handle customer relationships directly as part of ongoing delivery.
* Lead service modernization initiatives and drive delivery transformation using automation and AI.
* Oversee delivery discipline, talent supply chain, and operations.
* Build and nurture high-performing teams to deliver business outcomes.
Certifications
* Agile/SAFe/PMP certifications in project or product management.
* Cloud, AI, or GenAI certifications are a plus.
Our Mission
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. We offer business-friendly solutions to help clients succeed and be future-ready, combining digital expertise, strong industry alliances, and deep domain knowledge from the ITC Group. We serve industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel, and Hospitality through traditional and innovative business models, aiming for long-term sustainability.
ITC Infotech is an Equal Opportunity Employer. We are committed to non-discrimination based on age, disability, ethnicity, gender, religion, sexual orientation, or other protected characteristics. We also promote veteran employment opportunities.
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