Job Description:
IT Engineer
Type: Permanent, Full-time
Company Profile
An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication, and network security solutions for businesses of all sizes for over 10 years. We are now hiring multiple talented IT Engineers to join our team due to continued growth and expansion in our customer base and demand.
Job Profile
This role is suitable for skilled IT Engineers with a minimum of 3 years of proven and demonstrable experience as a Technical/IT engineer, ideally with a degree. Candidates should have a customer-focused approach, a commitment to service delivery, and a diligent, logical approach to work with strong problem-solving skills. The successful candidates must be based within commuting distance of Hemel Hempstead and be prepared to travel to client sites weekly.
Skills and Experience
* In-depth knowledge of Active Directory and Group Policy administration, Windows Server 2008 and above.
* Experience with Windows technologies such as Windows Server and Desktop operating systems (Windows 7 and above).
* Hyper-V setup and administration.
* Microsoft 365 tenant setup and administration.
* SharePoint Online setup and administration.
* Strong networking skills (DNS, routing, switching, etc.).
* Experience with firewalls such as Meraki, Draytek, or Sophos.
* At least 3 years of experience as a Technical Engineer or similar role within an IT support environment.
* Recognized certifications (MCSE, CCNP, HP ASE).
* Foundation Certificate in ITIL.
* Previous MSP experience.
* Experience with cloud-based Managed Service Platforms.
* VoIP knowledge, preferably Gamma.
* Knowledge of Cisco or HP switch and router infrastructure.
* Knowledge of scripting languages such as PowerShell, batch files, or VBScripts.
* Knowledge of network security technologies including IDS/IPS.
* Support experience with Apple products.
* Knowledge of desktop imaging software/services.
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