Overview
Join to apply for the Customer Assistant - Food - St Andrews Simply Food role at Marks and Spencer. We are seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You’ll be a brand ambassador ready to recommend our newest Food products and provide remarkable service.
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* Utilise digital tools and communication channels to deliver for the customer
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Work Pattern
Week 1: Tuesday 16:00–20:00; Wednesday 16:00–20:00; Thursday 16:00–20:00. Week 2: Tuesday 16:00–20:00; Thursday 16:00–20:00; Saturday 16:00–20:00
Inclusive Employment and Support
Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy. We are happy to talk flexible working and will make every effort to provide reasonable adjustments to our recruitment process upon request.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
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