Operational Readiness Manager 12 month contract £600 per day (outside iR35) Start ASAP London / Hybrid (1-2 days per week on-site) We are seeking an experienced Operational Readiness Manager to oversee the preparation, transition, and stabilisation of operational teams during a large-scale transformation and data migration programme. The role is critical in ensuring operational continuity, managing the impacts of change on business functions, and driving readiness activities to support a seamless go-live. You will work closely with business units, operational teams, and technology leads to define readiness criteria, implement interim processes, and coordinate BAU start/stop planning. Additionally, you will provide leadership for incident management during and after the transition period. Operational Transformation Leadership: Lead the planning and execution of operational readiness activities for transformation and migration programmes in the financial services sector. Process Definition & Interim Operations: Design, document, and implement interim processes to maintain service delivery during transition periods. Oversee start/stop planning for BAU activities to ensure minimal disruption. Incident Management Leadership: Establish, lead, and coordinate incident management teams to address operational issues during migration and go-live phases. Drive swift resolution and escalation of critical issues. Stakeholder Management: Work with operational leads, technology teams, and senior executives to align readiness plans with programme timelines. Provide regular progress and risk updates to stakeholders, including executive leadership. Readiness Criteria & Testing: Define operational readiness criteria and ensure these are met ahead of go-live. Participate in cutover planning, business verification, and operational acceptance testing. If this role is of interest to you then please contact David Eales with an up to date CV.