Role Purpose Our Aviation Safety Academy is looking for Key Account Managers to drive growth and proactively contribute to the development of a global brand. Working as part of an Account Team, successful candidates will support clients to identify the best training solution for their needs from our standard portfolio, delivered via a Public schedule of face to face and virtual courses. Each KAM has a number of Key Accounts and Territory to manage and grow. Team Structure Working in a small team to drive Academy Sales, the KAM will report to the Commercial Director but be supported in a daily basis by the Senior Account Manager and Team Leader. Accountabilities Achieve individual sales target and actively support Academy team target through consistently high activity rates e.g. call numbers, duration, conversion etc. Professionally handle all in-bound Academy training enquiries (web, email, phone, referrals) within agreed SLAs Proactively manage your sales territory to generate new business leads and develop existing accounts Proactively convert leads generated from marketing campaigns, referrals and events Work with consultants and Product team to intelligently respond to all client enquiries with the most appropriate training solution Ensure our terms of business are consistently applied and payment is received in advance of course attendance Ensure all enquiries are managed through our CRM system 2 Years Sales experience - Desirable