As the SPOA Administration Team Leader, you will lead a team of administrators supporting a busy and essential point of access service. You will ensure effective daily operations, maintain excellent standards of communication, and support service users, their carers, and referrers with professionalism and care.
Apply now to play a crucial role in ensuring the smooth operation and continuous improvement of this essential service.
Responsibilities:
1. Lead and support the SPOA administrative team, ensuring adherence to Standard Operating Procedures (SOPs).
2. Act as a key contact for staff rotas, staff absences, and overall day-to-day service coverage.
3. Supervise and support staff development, including recruitment, induction, training, and appraisal processes.
4. Ensure compliance with data protection and confidentiality standards.
5. Maintain effective communication across stakeholders including service users, carers, and healthcare professionals.
6. Support administrative duties including minute-taking, rota production, and meeting coordination.
7. Monitor clinic capacity and appointment availability in coordination with the admin team.
8. Oversee procurement of office supplies and maintenance of essential equipment logs.
MFT is one of the largest NHS Trusts in England with a turnover of over £3bn. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate, offering a scale of opportunity that is extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness, and drive research and innovation through Hive, our Electronic Patient Record system launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, supporting high-quality research programmes. We are also embarking on our Green Plan to make healthcare more sustainable.
At MFT, we foster a culture of inclusion and belonging, provide equal opportunities for career development, and are committed to protecting your health and wellbeing as we shape the future together.
For further details or informal visits, contact:
* Name: Clare McGann
* Job title: Administration Manager
* Email: clare.mcgann@mft.nhs.uk
* Telephone: 0300 323 0303
Location: Meadway Health Centre, Meadway, Sale, M33 4PS
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