Job Title: Receptionist
Location: Specsavers, Huntingdon
Job Type: Full-Time (includes one weekend day)
Reports To: Store Manager / Practice Manager
About Us
At Specsavers in Huntingdon, we're proud to be a leading provider of eye care and audiology services. We're committed to delivering exceptional customer service and clinical excellence. As the first point of contact for our customers, our reception team plays a key role in creating a welcoming, professional, and efficient experience.
Job Overview
We are looking for a friendly, organised, and customer-focused Receptionist to join our busy Huntingdon store on a full-time basis. The role will involve working one weekend day per week as part of your regular schedule. You'll be the first face our customers see, helping to make their visit smooth and enjoyable from start to finish.
Key Responsibilities
* Greet all customers in a warm and professional manner
* Manage appointments using our booking system
* Answer incoming phone calls and respond to customer queries
* Support the optometry and audiology teams by coordinating daily schedules
* Maintain a clean, tidy, and welcoming reception area
* Process customer payments and maintain accurate records
* Provide basic information on products and services
* Assist with customer aftercare and follow-up where needed
* Comply with all Specsavers procedures and service standards
Requirements
* Experience in a receptionist, front desk, or customer service role (optical or healthcare background is a plus but not essential)
* Strong communication and interpersonal skills
* Well-organised, with the ability to prioritise tasks in a busy environment
* Confident using computers and booking systems
* Calm and professional under pressure
* Positive attitude and excellent customer focus
* Availability to work one weekend day as part of your regular schedule
What We Offer
* Competitive salary
* Full training and support provided
* Staff discount on products and services
* A supportive, team-oriented working environment
* Opportunities for progression within Specsavers
How to Apply
To apply, please submit your CV and a brief cover letter explaining why you're a great fit for this role.
Job Type: Full-time
Pay: From £25,882.00 per year
Benefits:
* Employee discount
* Health & wellbeing programme
* Store discount
Application question(s):
* What makes you want to work for Specsavers Huntingdon?
Work Location: In person