Overview
Telesales Advisor - Wakefield
We are looking for an experienced Telesales Advisor to join our team in Wakefield. Ideally you will have previous telesales experience, ideally within the Utilities / Power Industry, within Technical Telesales, or you may be a graduate looking into the Utilities / Power Sector.
What’s in it for you
We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job - you’re starting a career with real support behind it.
* 24 days annual leave plus bank holidays with the option to buy more
* Group Personal Pension Plan
* Career development & progression with the opportunity to earn professional qualifications
* 24/7 access to a virtual GP and Mental health support & counselling services
* Cycle to Work scheme
* Discount club - supermarkets, phone bills, gyms & more
* Life assurance cover
* Long service recognition
* Active local social committees
* Regular social events
* Paid volunteering opportunities in your community
Responsibilities
As a Telesales Advisor you will:
* Initiate sales with potential customers and engage with our customers to upsell Ipsum Utilities services
* Generate repeat sales, gather and document customer information, payment methods, purchases, and reactions to products
* Keep up to date on all products and inform customers about them as an essential part of the role
About you
If you are a motivated candidate with proven experience within a sales environment and a track record of meeting targets, this role could be your next ideal career opportunity. You will need to be confident, have excellent communication skills and be goal-oriented.
Our commitment to Equal Opportunities
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.
Next steps
If you’re interested in this opportunity please apply or reach out to our Talent Team for more info!
We are looking for a well-spoken telesales representative to be responsible for soliciting sales over the telephone. The telesales representative’s responsibilities include contacting potential customers, presenting the business and seeking opportunities, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
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