HR Advisor
Location: Cardiff
Salary: £36,000 + up to 10% annual bonus
Vibe Recruit is partnering with a people-focused organisation in Cardiff to recruit an experienced HR Advisor for a fast-paced contact centre environment supporting sales and customer service teams.
This role is ideal for a confident HR generalist who enjoys high-volume employee relations, works closely with managers, and can apply sound judgement in complex, grey-area situations while balancing business and people needs.
The Role
You'll be the first point of contact for HR queries, providing pragmatic, commercially aware advice to managers and employees. The role focuses heavily on absence management, performance, disciplinaries, grievances and wider ER casework, alongside coaching managers to build their confidence and capability.
Key Responsibilities
* Advise and support managers on all ER matters
* Manage HR cases fairly, legally and consistently
* Coach and train managers on HR best practice
* Build strong relationships and promote a positive workplace culture
* Support recruitment, onboarding, engagement initiatives and HR reporting
* Assist with policy updates and payroll processes where required
About You
1. Proven HR Advisor/ge...