Location: Newcastle/Teeside
This is a vacancy that will close in 23 days at 23:59 BST.
The Vacancy
Job Purpose:
This is a key position, responsible for planned and reactive maintenance across multiple site locations. You will be the first point of contact for service and maintenance at your assigned sites.
Your duties include maintaining and repairing refrigeration equipment in customer locations and assisting with HVAC equipment containing refrigeration circuits. The engineering team provides 24-hour service coverage throughout the year, utilizing planned and extended working hours, including standby rota participation.
Key Accountabilities:
* Prioritize maintenance and repair work to meet specified timescales.
* Identify non-repairable faults promptly, advise the Line Manager, and recommend replacements.
* Ensure PPM schedules are completed on time and all paperwork is accurately filled out.
* Complete all technical and compliance documentation diligently.
* Participate in out-of-hours standby rota; communicate any cover needs due to holidays or unforeseen circumstances.
* Stay informed about relevant regulations and codes of practice.
* Order and fit parts as per company procedures.
* Notify the helpdesk of work conditions upon completion.
* Inform GSMs of issues affecting store operations and foster good relationships with all GSMs.
* Respond promptly to service requests, assess job requirements, and carry out necessary repairs.
* Conduct surveys and prepare reports as required by supervisors.
* Complete all work to high standards efficiently and cost-effectively, complying with health and safety policies.
* Complete tasks within designated timeframes to the satisfaction of the company and clients.
* Communicate effectively in writing and verbally, including report writing and record keeping.
* Attend training courses to update skills and knowledge.
* Complete mandatory online training modules.
* Adhere to Health and Safety at Work Act and company policies at all times.
* Work collaboratively with colleagues to maintain quality standards.
* Represent the company professionally and develop positive working relationships.
* Follow additional instructions from the City Management Team.
Knowledge, Skills, and Abilities
* Time Served Apprenticeship
* NVQ/C&G Refrigeration Qualification
* Approved Training Program
* Refrigerant Handling C&G 2079 or equivalent CITB certificate
* Skill Card
* Knowledge of Refrigeration, Electrical, Air Conditioning & Mechanical systems
* Strong communication skills (written and verbal)
* Ability to work at heights and use access equipment
* Valid full driving license
* Availability for out-of-hours work
* GCSEs
* Knowledge of Future Legislation (City or other accredited)
* BS7671 (IEE 16/17th edition)
* Knowledge of Electrical & Engineering standards (BSEN 378, BS4434)
The Company
Founded in 1985 by Willie and Susan Haughey, City Refrigeration Holdings aims to positively impact the facilities management industry. Built on values of collaboration and transparency, the company has grown into one of the world's most trusted facilities management providers, employing over 12,000 people across Europe, Australia, North America, and Asia. It offers a range of services including maintenance, engineering, procurement, cleaning, and ancillary services across various markets. The company remains committed to professionalism, quality, and customer service, guided by its founding values.
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