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Customer service supervisor

Ireland
B&M Retail
Customer service supervisor
Posted: 13 September
Offer description

B&M Retail Altnamachin, Northern Ireland, United Kingdom


Overview

We are currently recruiting for a Customer Service Supervisor to join our team at the Damolly Retail Park, Newry. This is a permanent, part-time role, working 16 hours a week and will require the flexibility to work shifts in the daytime, evenings and at weekends.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!


Responsibilities

* Be passionate about delivering exceptional customer service.
* Ensure colleagues demonstrate the appropriate behaviours in the checkout area.
* Provide colleagues with the appropriate skills and knowledge.
* Be highly visible and approachable to customers and colleagues.
* Operate and deliver processes that ensure the store meets all legal requirements.
* Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability.
* Protect and safeguard the Company assets.


Ideal candidates

* Enthusiastic, focused & driven team players with a passion for retail & delivering great service.


Essential skills and qualifications

* Experience supervising/managing a small team, in a fast-paced retail environment.
* Strong numerical and problem solving skills.
* A flexible approach and a ‘can do’ attitude.
* The ability to think on your feet.

B&M Retail are one of the UK’s fastest growing retailers and with our ongoing expansion plans there really hasn’t been a better time to join us. We have a variety of exciting retail careers available and we offer fantastic on the job training. If you are looking to fast track your career the opportunities are endless!

If you would like to join a great team in a fast paced, growing business, apply online today!

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.


Seniority level

* Mid-Senior level


Employment type

* Part-time


Job function

* Other


Industries

* Retail

Referrals increase your chances of interviewing at B&M Retail by 2x

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