Performance Team Admin Support Officer & Validator
Manchester University NHS Foundation Trust
The closing date is 24 November 2025
The post holder is responsible for ensuring that the timeline data for patients is accurate and appropriately reflects the patients' current position on the RTT pathway. This role requires regular contact with colleagues across the Trust from all areas and supports excellent clinical service to patients. The post holder will work with the MRI Performance Managers to ensure accurate data quality of the patients accessing services within the MRI Hospital.
Main duties of the job
The post holder will proactively monitor pathways to ensure the patient journeys are accurate and in line with national and local defined targets. This includes identifying and addressing potential breaches and escalating to the relevant Clinical Service Unit Teams and Service Managers.
About us
MFT is one of the largest NHS Trust in England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
Person Specification
Qualifications
* General Education to GCSE standard
* NVQ level 3 or equivalent experience
* ECDL
Experience
* Proven experience of working to deadlines
* Ability to use complex software packages / manipulate and report information from databases
* Previous administrative experience in an NHS setting
* Previous experience of tracking and validating patients RTT Pathways
* Experience of working within an acute healthcare setting
Knowledge
* Understanding of patients pathway of care through an acute trust setting
* Knowledge of the National Referral to Treatment Waiting Times requirements
* Data protection and the need to maintain patient confidentiality
* Understanding of medical terminology relating to pathways of treatment
* Understanding of data collection processes
* Understand of IT generally
* Knowledge of trust policies and procedures
Employer name
Manchester University NHS Foundation Trust
£24,937 to £26,598 a year per annum (pro rata)
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