Delivery Manager (AI Customer Experience) Location: London (Hybrid Working) Contract Length: 6 months Day Rate: £550 per day (Inside IR35) Clearance Required: BPSS Are you a skilled Delivery Manager with a passion for AI and innovation in public services? We’re seeking an experienced professional to lead a pioneering team driving the future of user experience in the UK public sector. About the Role You will be joining a brand-new initiative focused on delivering exceptional customer experiences through cutting-edge AI solutions. As Delivery Manager, you will play a vital role in setting up the team, defining objectives, and driving rapid delivery in a fast-paced environment. Responsibilities * Build, support, and lead multidisciplinary teams * Remove blockers and drive continuous improvement * Focus teams on delivery of high-value digital products * Coach and mentor using agile and lean methodologies * Align delivery with product lifecycle stages and business priorities Requirements * Demonstrable experience with Agile/Lean delivery (Practitioner level) * Excellent stakeholder communication and negotiation skills * Solid understanding of financial and commercial management * Proven ability to manage complex planning and team dynamics * Strong track record in driving delivery momentum and innovation Further information For further information, please contact John...