Job Description Prime Function · Plan & initiate action plan to approach and secure new business for the organization · To determine effective and productive sales programs · Relationship building with all the current and prospective customers. · Update & upgrade knowledge and awareness of the facilities provided by Mercure Hyderabad KCP. · Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager. · Ensure to achieve objectives established in the Organization’s Strategic Plan · Any matter which may affect the interests of Mercure Hyderabad KCP should be brought to the attention of the Management Operational Management · To ensure maximum cooperation, productivity, and guest service. · Develop and maintain effective relationships with all the departments. · Increase hotel’s market share in the market · Contribute to increase in business volume. · Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, and periodically take necessary corrective action. · Contribute to increase in business volume. People Management · Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Hyderabad KCP to ensure maximum cooperation, productivity, morale and guest service. · Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. · Ensure to attend to guest complaints, requests or inquiries regarding the beverages and services. Financial Management · Identify optimal, cost effective use of the resources and educate the team on the same. · Assist the Food & Beverage Supervisor to prepare and submit in the required format all information necessary for budgeting timeously and accurately. Qualifications • At least 1-2 years of experience on similar position. • Excellent Communication skills. • Self-driven individual, with a proactive and positive approach to change. • A team player, motivator & self starter.