HR & Payroll Officer - Birmingham HR & Payroll Officer Billesley Manor Hotel & Spa Up to 30,000 Location Description Billesley Manor Hotel & Spa is a historic 4-star country house hotel set within 11 acres of landscaped gardens in the heart of Shakespeare’s countryside. Steeped in heritage and closely linked to William Shakespeare, the manor blends traditional charm with modern comfort, offering stylish bedrooms, a tranquil spa and wellness facilities, and a relaxing countryside setting. Its rich history, beautiful grounds, and focus on relaxation and hospitality provides a unique experience for both leisure and business guests. Job Description We are seeking an experienced and proactive HR and Payroll Advisor to lead the people and culture function at Billesley Manor Hotel and Spa. The successful candidate will play a key role in supporting operational managers, driving employee engagement, ensuring compliance, and fostering a positive workplace culture aligned with our brand values. Key Responsibilities: Provide expert advice and guidance to managers on all HR matters Manage the full employee lifecycle including recruitment, onboarding, performance management, and offboarding Lead employee relations matters including investigations, disciplinaries, grievances, and absence management Support with payroll processing and compliance Ensure compliance with employment legislation and company policies Maintain accurate HR records and reporting Support learning and development initiatives across the hotel Oversee payroll processes in liaison with finance Drive employee engagement, wellbeing initiatives, and retention strategies About You: Proven experience in a generalist HR role, ideally within hospitality Strong knowledge of UK employment law Confident managing employee relations cases independently Excellent communication and interpersonal skills Highly organised with strong attention to detail Discreet and professional with the ability to handle confidential information Troo Benefits Free Meals on Duty : Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. Free Leisure Club Membership : Because we know your well being is important, Food & Beverage Discounts : Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars. Employee Discount Rates : As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Explore by Marriott Bonvoy : Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail. Refer a Friend Scheme : Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROO Hospitality and enjoy bonuses for every new recruit. Long Service Incentives : Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. Employee Assistance Programme : We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.