Job Description
Billing Manager\nLocation: Luton\nSalary: Up to £45,000\nTeam Size: 10 (including 2 Team Leaders)\nHours: 9am-5pm, Monday to Friday\nHybrid Working: 1 WFH day per week after 6-month probation\n\nAre you a confident leader with a sharp eye for detail and a drive to streamline and improve processes? As Billing Operations Lead, you'll take charge of a vital operational function within a nationally respected organisation, leading a skilled team, championing billing accuracy, and shaping best practices across the board.\n\nWhat You'll Be Doing:\n\nLeading and motivating a team of 10, including two Team Leaders, within the Contract Administration and Billing function\nManaging the full billing lifecycle-ensuring accuracy, timeliness, and alignment with internal standards\nResponding to revenue-related queries, especially during month-end close\nCollaborating with the Head Office Finance team on both day-to-day and strategic needs\nDelivering training to team members and stakeholders on billing and contract admin processes\nMonitoring and reporting on billing performance, including invoice accuracy, credit note usage, and turnaround times\nDriving continuous improvements in billing procedures and internal workflowsYou'll be the go-to person for all things billing, making sure everything runs like clockwork while supporting a fast-paced, client-focused environment.\n\nWhat's In It for You:\n\nA competitive salary of up to £45,000\n33 days of annual leave, including bank holidays\nHybrid working model - enjoy one day a week from home after a 6-month probation\nThe opportunity to lead and shape a supportive, high-performing team\nOver 250 exclusive discounts on retail, travel, tech, and more\nContinuous learning and development through tailored training, leadership pathways, and professional growth programs\nA meaningful role within a nationally recognised, fast-growing company where your impact is genuinely valuedReady to lead a team and make a real difference?\nApply now