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Product support engineer

York (North Yorkshire)
Edmund Optics
Support engineer
Posted: 25 June
Offer description

View more categories View less categories Contract Permanent Hours Full time Sector Engineering, Technology & IT, Product management


Product Support Engineer - French Speaker (f/m/d)

York, UK

Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're committed to building a vibrant community. You'll be surrounded by dynamic, diverse individuals working together to provide excellent technical customer support.

We're looking for a Product Support Engineer - French Speaker (f/m/d). In this role, you'll be the go-to for technical assistance in Europe, helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos.


Essential Functions:

* Providing technical assistance and product recommendations
* Handling customer inquiries
* Collaborating with global teams and supporting marketing initiatives


Qualifications:

* Bachelor's degree in Science or Engineering
* Fluent in French and English
* Proficient with MS Office
* Strong communication and problem-solving skills


What we offer:

Alongside a competitive salary, we offer:

* Company pension scheme
* Private medical & dental insurance
* Extensive training and development opportunities
* Subsidized gym membership
* Cycle to Work scheme / Jobbike program
* Company events

Join a passionate, forward-thinking team that knows how to have fun while achieving goals.

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.

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