Job Description
Water Hygiene – Team Leader
We’re looking for an experienced and motivated Water Hygiene Team Leader to join our Environment and Safety division. This is a fantastic opportunity for someone who is passionate about delivering high-quality services, developing teams, and driving operational excellence within a growing and dynamic business.
In this role, you will lead and support a team of field-based technicians, ensuring that client requirements, KPIs, and service standards are consistently achieved. You’ll play a key role in developing your team, improving processes, and maintaining strong client relationships, all while ensuring the highest standards of safety and compliance are met. This is a home-based role with national coverage, and will require occasional travel and working away from home, including overnight stays, in line with business needs.
The tasks you will undertake will include (but are not limited to):
Our successful candidate will be responsible for a range of duties, including, but not limited to the following:
• Managing the day-to-day operations of your team to ensure high levels of customer service and operational efficiency
• Planning and prioritising workloads for yourself and your team to meet client requirements in a timely and cost-effective manner
• Monitoring team performance, including utilisation, revenue, and fee-earning activities
• Supporting invoicing processes and resolving client queries promptly and professionally
• Leading on recruitment, staff development, performance management, and disciplinary matters
• Delivering training, conducting audits, and carrying out performance reviews to support continuous improvement
• Acting as the first point of contact within your operational area, providing guidance and support as required
• Assisting in the development and implementation of strategies, policies, and procedures to achieve divisional objectives
• Driving improvements in productivity, efficiency, and quality across the Water Hygiene business
• Ensuring compliance with company policies, procedures, and health & safety standards
• Maintaining strong communication with senior management, including escalation of key issues
• Coordinating and participating in meetings as required
Qualifications
To be successful in this role, you will be able to demonstrate:
• Proven leadership and people management experience
• Strong organisational skills with the ability to manage multiple priorities effectively
• Excellent communication skills, with the ability to engage at all levels
• A proactive and solution-focused approach
• High levels of attention to detail, accuracy, and commitment
• The ability to motivate, develop, and inspire a team
• Flexibility to travel and work away from home as required
It is desirable, that you also have some or all of the following:
• A relevant degree or equivalent experience
• A minimum of 5 years’ experience within Water Hygiene or a related field
• Experience in a similar team leader or supervisory role
• Knowledge of industry standards and compliance requirements
Additional Information
Why SOCOTEC?
Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation.
What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter.
In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals.
Your Career, Your Way
Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction.
Work Your Way
Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best.
Committed to Your Growth
From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow
Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.
Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.