The Head of Technology – RS UK will provide strategic, operational and technical leadership across Technology and Change. This role is critical to delivering UK business growth ambitions—including pensions administration expansion, new market entry, and faster product innovation—while ensuring our platforms remain resilient, modern and scalable.
This leader will join the UK Senior Leadership Team and work closely with Group Technology to ensure alignment with architectural standards, platform engineering, governance and global best practice.
Purpose of the Role
The Head of Technology – RS UK will be responsible for four critical outcome areas:
1. Driving Growth & New Product Enablement
o Build and acquire technology capabilities that directly support UK growth
o Partner with Product, Growth and Client Delivery to enable faster time to market, stronger product evolution and disciplined delivery.
2. Strengthening Platform & Architecture
o Modernise core application estate and address resilience challenges across IT.
o Ensure platform development aligns with Group technology standards and leverages global capabilities.
3. End-to-End Accountability Across Technology & Change
o Integrate delivery across Technology, Change and Transformation and Group Technology functions
o Ensure effective governance and reporting
4. Improving Execution Discipline
o Strengthen resource planning transparency and cost management.
o Support improved forecasting, revenue tracking and client delivery performance across the UK SLT.
Key Accountabilities and Main Responsibilities
Strategic Leadership
* Lead multidisciplinary programme, project and technical delivery teams across the full change lifecycle.
* Shape the UK digital and applications strategy in partnership with regional and global stakeholders.
* Define and manage the annual change portfolio aligned to short, medium and long term business plans and financial targets.
Operational & Delivery Management
* Establish frameworks for API, microservices and modern engineering practices.
* Work closely with Core Technology teams to deliver core application services.
* Collaborate with India Hub leads to transition and optimise delivery.
* Ensure consistent reporting and delivery governance in partnership with the Head of PMO.
* Partner with EMEA Technology leadership and RS Australia Architecture to drive global standardisation and best practice.
* Oversee delivery performance, ensuring projects meet scope, schedule, budget and quality expectations.
* Manage incidents and escalations to minimise business disruption and protect resilience.
* Build high‑performing product development teams, optimising P&L impact and user experience.
* Lead and develop the delivery of your technical workforce, fostering a culture of professionalism and continuous improvement.
* Serve as a member of the Retirement Solutions EMEA Senior Leadership Team.
* Manage third‑party partners and vendors to ensure cost‑effective, high‑quality outcomes.
* Provide clear leadership on technical direction, best practice, engineering excellence and behavioural expectations.
* Oversee resource allocation, capacity planning, performance reviews and career development.
* Ensure adherence to legal, regulatory and industry requirements.
* Manage departmental KPIs, service reporting, risk registers and issue escalation.
* Lead project governance reviews and ensure robust risk‑management practices.
* Promote consistent ways of working globally and build a culture of professionalism and compliance.
Experience & Personal Attributes
* Proven leadership of multidisciplinary technical & delivery teams.
* Strong strategic‑thinking capability and ability to translate business goals into clear technical outcomes.
* Deep experience of modern product platform engineering and practices.
* Strong understanding of risk, resilience, regulatory environments and quality assurance.
* Excellent senior stakeholder engagement across business, commercial and global functions.
* Demonstrated ability to lead through change, drive continuous improvement, and foster high‑performance cultures.
* Strong financial acumen in budgeting, forecasting and cost optimisation.
* Experience in or exposure to pensions administration, regulated products or financial services (preferred).
Objective Outcomes for the Role
* Direct commercial alignment: Technology agenda fully reflects UK revenue, client and product priorities.
* Faster delivery: Clarity of ownership across Technology & Change improves speed of execution.
* Better product outcomes: Stronger collaboration across Client Delivery, Product and Technology enhances product competitiveness and evolution.
* Stronger resilience: Architectural governance via Group prevents fragmentation while retaining local execution speed.
* Supports UK scale‑up: Technology becomes a direct enabler of business growth, operational uplift and market expansion.
About Us
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‑built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
About the Team
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value‑added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.
Job Info
* Job Identification 14730
* Job Category Technology
* Posting Date 03/10/2026, 04:14 PM
* Locations 20 Chapel Street, Liverpool, L3 9AG, GB
#J-18808-Ljbffr