Business Support Administrator / Location Support Coordinator
Location: UK – Leeds – Site based
The role will be within the Administration Services Team for the UK, reporting into the Shared Service Team Leader, and you will work across the UK markets to provide administrative support.
Job Description
You will be responsible for providing a highly professional, efficient, and effective administrative service. You will collaborate with multiple teams across the business to successfully support a range of requests. The role will be based in Leeds office Monday – Friday from 9am to 5pm; hybrid working will not be offered. The role is 80% Business Support Administrator and 20% Location Support Coordinator.
Main Role Responsibilities (Business Support Administrator)
* Produce and format documents to a high standard in line with Ramboll’s brand guidelines, including reports, specifications, presentations, organograms, meeting documentation for internal and external audiences. Proof‑reading, quality assurance and consistent use of corporate branding is essential.
* Proactively engage with colleagues to fulfil a range of support requests and promote continuous improvement.
* Provide non‑strategic bid and PQQ support through collation of bid documentation, research of standard company information, insurance certificates, CVs and case studies.
* Organise internal and external meetings and events including associated logistics. Liaise with Location Support, Facilities Management, and IT teams where necessary.
* Provide a flexible and adaptable approach, prioritising workload, and undertake allocated duties to support the effective operation of the shared service team.
* General office administration, ad‑hoc support and administrative project work as required.
Required Qualifications, Skills and Knowledge
* Extensive experience of providing high quality administrative support.
* Strong verbal and written communication skills with excellent attention to detail.
* Excellent working knowledge of Microsoft 365, including Word,Point and Excel.
* Ability to work independently and collaborate with others, providing support during heavy workload and absences.
* Ability to work well under pressure and use own initiative.
* Demonstrable experience of producing documentation and collation to a high standard with consistency.
* Maintains confidentiality at all times.
* Excellent organisational and interpersonal skills with ability to meet deadlines.
* Demonstrates a high level of professionalism.
* Proactive approach to stakeholder management and knowledge sharing.
* Adopts a flexible and adaptable approach.
* Builds effective working relationships across the organisation.
* Demonstrates ownership of personal and professional development.
Main Role Responsibilities (Location Support Coordinator)
As a Location Support Coordinator you will provide a highly professional service to UK offices, creating an inspiring environment and delivering location support, facilities tasks, IT support and HSEQ compliance. You will be the main point of contact for assigned office(s).
* Focus on delivering a positive visitor experience: welcoming clients, visitors, contractors; maintain visitor sign‑in protocols and comply with health and safety and GDPR.
* Promote professional behaviours and high standards.
* Assist in the smooth running of the office: front of house, desk bookings, car park (where applicable).
* Support Reception duties: meet greet, answer incoming calls, scheduling appointments.
* Coordinate meeting rooms: set up AV, tele/video conferencing, refreshments, IT assistance and general requests.
* Assist with reporting and logging tickets through the appropriate support helpdesk.
* Liaise with outsourced cleaning operatives and PPM engineers.
* Handle incoming post, couriers and deliveries.
* Provide local low‑tech IT support: set up desks with docking stations, order assets, laptops as requested.
* Be First Aider or Fire Marshall for the office if required.
* Ad‑hoc support tasks as required.
* Provide access control to visitors and staff members.
* Save documents relating to facilities management and maintain the PPM tracker.
* Maintain printer supplies and coffee machine; replenish staff refreshments and stationery.
* Deliver local and national new starter inductions.
What We Can Offer You
* Commitment to your development.
* Leaders guided by our Leadership Principles.
* A culture that welcomes you as a unique person.
* Inspiration from colleagues, clients and projects.
* The long‑term thinking of a foundation‑owned company.
* 27 days annual leave plus bank holidays.
* Matched pension contributions.
* Private medical cover and life assurance.
Ready to join us?
Please submit your application and CV online. We invite diversity in all its forms and encourage applicants from all groups to apply. Passion and potential often outweigh a perfect resume and our supportive learning culture can help you grow. If you do not meet every requirement, we encourage you to apply. Deadline: 30/11/2025.
Work at the heart of sustainable change with Ramboll.
Equality, Diversity, and Inclusion
Equality, diversity, and inclusion are at the heart of what we do. We are committed to providing an inclusive and supportive work environment where everyone can flourish. If you require any adjustments to the application process, contact us at job.advert.accessibility@ramboll.com.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Other
Industries
Civil Engineering
Referrals increase your chances of interviewing at Ramboll by 2x. Get notified about new Business Administrator jobs in Leeds, England, United Kingdom.
#J-18808-Ljbffr