About the Client
Our client is a global banking alliance that offers local banking services through many of the world's largest financial institutions. This unique network enables corporates, SMEs, and startups to access market-leading banking solutions across borders, supporting international expansion with seamless onboarding and operational excellence. They empower member banks to deliver exceptional service through collaborative governance, digital transformation, and strategic partnerships.
💼 The Opportunity
Position Title: Strategic Engagement and Delivery Manager
Location: London Area, United Kingdom (Hybrid – majority remote)
Employment Type: Flexible 4 Day Week
Reporting to: Managing Director
This critical role involves coordinating cross-border onboarding processes, optimizing business workflows, and supporting strategic initiatives across the network. The position offers flexibility, autonomy, and a unique opportunity to contribute to the growth of a globally respected banking network.
🎯 Key Responsibilities
The Strategic Engagement and Delivery Manager will be responsible for:
* Process Optimization & Delivery
* Manage and optimize business processes across international banking partnerships.
* Develop and implement project plans for strategic initiatives and digital infrastructure improvements.
* Monitor project progress, identify risks, and ensure timely execution of deliverables.
* International Client Onboarding
* Coordinate the onboarding of international clientele (corporates, SMEs, startups) across member banks.
* Liaise with member banks to ensure compliance, operational clarity, and client satisfaction.
* Digital & Technical Support
* Support front-end and back-end IT development related to onboarding and service delivery.
* Work closely with member banks, internal teams, and third-party suppliers to ensure smooth digital integration and stakeholder alignment.
* Stakeholder Engagement & Communication
* Facilitate cross-border collaboration and knowledge sharing among stakeholders.
* Contribute to marketing and communications strategies within the ecosystem.
* Prepare reports, presentations, and documentation for internal and external audiences.
* Deliver remote demonstrations of the Bespoke Portal via Microsoft Teams to prospective member banks, adeptly tailoring messaging and articulating technical and strategic value.
🧠Qualifications & Skills
We are looking for a candidate with a blend of commercial banking insight, project management expertise, technical fluency, and marketing awareness within an international Financial Institutions Group (FIG) context.
Essential Skills & Experience:
* Project Management: Proven experience in project and program management, preferably in financial services.
* Banking Acumen: Solid understanding of commercial banking services and international client onboarding.
* International Context: Familiarity with banking operations for corporates, SMEs, and startups in an internationalization context.
* Technical Fluency: Technical fluency in IT systems (front-end portals, back-end infrastructure, APIs, etc.).
* Soft Skills: Excellent communication and interpersonal skills for cross-functional collaboration.
* Analytical Ability: Strong analytical skills for assessing and improving business processes.
* Marketing Awareness within the FIG space, including stakeholder engagement and positioning.
* Ability to work independently in a hybrid environment with global stakeholders.
Desired:
* Relevant degree or certification in Business Management, Finance, or related fields preferred.
* Experience in banking, fintech, or financial services is highly beneficial.
* Cross-border travel may be required.
We actively welcome applications from individuals of all backgrounds and are committed to fostering diversity, inclusion, and well-being in our organisation and beyond. If you need any assistance with your application, please feel free to reach out to a member of our team directly.