IT Technician : Shaftesbury : GBP28,000 : GBP33,000
We have an excellent opportunity for an IT Technician to join a growing organisation during an exciting period of expansion. This role involves assisting internal users with their IT issues, covering Microsoft and Application suites. You will support users via telephone, email, and ticketing systems, ensuring adherence to SLAs.
Benefits for the IT Technician
* 20 days + bank holidays, increasing with service
* Career development and training opportunities
* Health and wellbeing programmes
* Pension scheme
* Discount scheme
* Company events and more
Key Responsibilities
* Serving as the first point of contact for IT support queries
* Providing remote or face-to-face support, including deskside assistance
* Collaborating with team leaders and management to escalate and resolve tickets
* Researching and documenting solutions in the company knowledge base
Required Skills and Experience
* Knowledge of Windows 10/11 operating systems
* Experience with Office365 applications
* Understanding of Active Directory and Windows Server
* Basic networking skills (TCP/IP, DNS, DHCP)
* Strong communication skills, written and verbal
If you're interested in this role or similar opportunities, please contact Harry Davies or click apply. Hunter Selection Limited is a recruitment consultancy specializing in Engineering, Manufacturing, IT, Science, Technology, Service, and Sales sectors across the UK. We respond only to applicants whose skills match the role. We are committed to equal opportunity and do not discriminate under the Equality Act 2010. For vacancies, we act as an Employment Agency or Employment Business as appropriate.
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