Field service engineer

Role Overview The Field Service Engineer will provide comprehensive electro-mechanical service and technical support for the DTL product range. This includes assembly support, inspection and testing, site service, commissioning, fault-finding, and troubleshooting of industrial dampers and associated control systems. The role involves working at client sites across the UK, overseas, and offshore environments, supporting both new installations and aftermarket service activities. Key Responsibilities 1. Provide product support at client installations, including site meetings, expediting, inspection and testing, commissioning, troubleshooting, site supervision, and hands-on manual site work in the UK, overseas, and offshore. 2. Review and acknowledge contract and product specifications, ensuring all work carried out on DTL products is fully compliant with contractual, technical, and quality requirements. 3. Assist with the final build of new products at DTL manufacturing facilities and approved sub-contract manufacturers, including: o Electro-mechanical assembly o Installation and preparation of electrical cabling o Set-up, inspection, and functional testing 4. Support the assessment of service and aftermarket opportunities to contribute to quotations and help generate additional business. 5. Assess, investigate, and action warranty claims as required. 6. Liaise effectively with internal departments, clients, and supp...