Overview
We have a fantastic opportunity for an Assistant Registration Officer, within the Council's Registration Service for Births, Deaths and Marriages. Reporting to and under the general direction of a Registration Officer, the Assistant Registration Officer will be responsible for assisting in delivering a variety of registration services at various locations across the city.
Working between 45 John Street, 23 Montrose Street and the Mitchell Library, the postholder will deliver registration duties, including registering births, deaths, stillbirths, marriages and civil partnerships, providing knowledge, guidance and support to our citizens, preparing and issuing extracts, processing marriage and civil partnership applications and assisting with the training and development of other staff.
The role involves conducting ceremonies within Council premises and at various locations throughout the city on an as and when required basis, according to the schedule. This will routinely involve working weekends and public holidays.
This role is office based and does not offer a hybrid working model at this time.
This is a re-advertisement and previous applicants should not re-apply.
Qualifications and Skills
* A Certificate in the Law and Practice of Registration in Scotland and knowledge of Registration Law procedures is essential.
* Excellent communication and public speaking skills, with working knowledge of FER (Forward Electronic Register) and Scotland's People.
* Ability to deal flexibly with a varied and diverse client group and to ensure that core registration practices and processes are met.
* Positive, enthusiastic and empathetic manner with the ability to provide a professional service.
Responsibilities
* Deliver registration duties across multiple locations, including registering births, deaths, stillbirths, marriages and civil partnerships.
* Provide knowledge, guidance and support to citizens; prepare and issue extracts; process marriage and civil partnership applications.
* Assist with training and development of other staff.
* Assist with conducting ceremonies in Council premises and other locations, in line with the schedule and on an as required basis.
Application and Additional Information
Please note this role is office based and does not offer a hybrid working model at this time.
Application Packs: We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054. If we need to post it to you, we will send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we will help.
Accessibility tools compatible with the myjobscotland website may assist you with your application. More information is available on this site.
Please note: Glasgow City Council is completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact current salaries quoted in job adverts.
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