Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations. We are looking for a technician in the Leeds area.
Your tasks
Responsibilities
* Preventative & corrective maintenance of Kardex systems & solutions
* Complete jobs in a timely manner according to set quality standards
* Customer training (Operator, Health & Safety, Maintenance etc.)
* Generate leads
* Administrative management tasks (reporting, personal spare parts inventory, etc.)
* Provide remote diagnostics (via phone or remote connection)
* On-call service to customers
* PLC troubleshooting & diagnostics
* Basic Software troubleshooting
* Understand, promote and advise on Kardex Remstar products and services
Main Accountabilities
* Adhere to local Health and safety regulations
* Positively represent the company with all external & internal stakeholders
* Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
* Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
Your profile
* Excellent communication skills
* Customer oriented
* Confident, strong assertive team player
* Good interpersonal skills
* Ambitious and looking for growth
* Willingness to travel
* Service minded
* English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
* Local language proficiency
* Mechanic / Electronic Training
* Familiar with diagnostic methods / Methodological skills
* Basic computer skills
* PLC troubleshooting
* Electrical & Electronic troubleshooting
* Basic software programming knowledge
* Logistics knowledge/ experience is a plus
* Ability to work at height
* Willingness to travel
Car license