Store Manager - £30-35,000 per annum
40 hours per week
Address: Tamworth Services, M42 Junction 10, Tamworth, Staffordshire, B77 5PS
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your store as your own and help shape the winning culture that we are aspiring to achieve.
As a Store Manager, you’ll lead your team in delivering WHSmith’s handy range of travel essentials and exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager
* Annual bonus up to £7,800pa
* Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
* Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
* Fabulous development opportunities including funded qualifications, leading to the next step in your career as a Site Operations Manager
What You Will Be Doing as a Store Manager
* Ensure that the WHSmith unit achieves, as a minimum, the financial targets and budgeted P&L
* Support and develop your team, ensuring each colleague feels valued, supported, and able to grow both personally and professionally
* Adhere to and ensure delivery of brand standards
* Drive consistent high-quality customer service and sales
* Lead shifts including opening and closing the store
What Skills & Knowledge You’ll Need
* A proven track record in managing and leading teams in a high-volume retail, catering, or hospitality environment
* Experience in working to and delivering against budgets, P&L, labour costs, ratios, and cost-saving initiatives
* Ability to build strong and positive relationships with stakeholders
* Experience motivating and increasing team performance through mentoring, training, and succession planning
* Ability to remain calm under pressure in a stressful environment
You may be an assistant general manager or deputy manager aspiring to advance your career, or already be a manager in retail, catering, or hospitality sectors such as a restaurant or store manager seeking a new challenge. We want to hear from you!
Additional Information
Where our customer’s journey pauses, yours begins.
Ready to start your journey with us? Apply today!
* Please note internally this role is called Department Manager.
* Annual bonus of up to 20%, final value subject to location and performance.
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