Quality Engineer Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Full time, Permanent Hours: Monday – Friday, 37 hours Benefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Take Your Career to the Next Level with VACGEN! For over 60 years, VACGEN has been driving innovation in ultra-high vacuum (UHV) technology, supporting cutting-edge research across the globe. From NASA and the European Space Agency to CERN, our high-precision products are trusted by world-leading institutions and researchers to deliver results. We are now recruiting for a QualityEngineer to assist in the continuous improvement activities including non-conformances and customer complaints / returns! You will ensure a consistent and detailed approach using Root Cause Analysis and problem solving tools such as 8D or 5Whys! In addition to this, as our Quality Engineer you will be specifically responsible for: * Understanding customer requirements and industry best practice to help develop a strategy for improving the quality of all products. * Leading and co-ordinating root cause analysis of quality issues relating to manufactured product, purchased parts and customer complaints. * Owning the RMA process, ensuring that customer feedback and fulfilment is driven to the highest standards of service. * Managing the administration of the internal quality process (NCR, ECN, CAR) to ensure speed of containment, corrective action, identification of root cause and resolution of issues. * Assisting with supplier selection through robust qualification processes, inclusive of aligning process capabilities and ensuring robust Quality Assurance practices are in place. In order to be successful in this role it’s essential that you have: * Five years’ experience working in a similar manufacturing environment. * A great understanding of using Quality and Process management tools and methodology, including 5S/6S, flowcharts, VSM, Kaizen, Pareto, QCPC, 8D, Cause & Effect, Ishikawa, 5 whys etc * Degree qualified Mechanical Engineer. * Qualified to ONC / HNC level in Mechanical Engineering or Manufacturing or relevant Quality professional qualification. * Experienced in the use of continuous improvement tools and techniques. * Structured, organized approach to work providing a consistent detailed approach to problem solving. It would be great if you had: * Using CMM or Faro Arm devices and a range of metrology equipment typically used in machine shop environments * Previous experience of working in vacuum science would be advantageous No agencies please. Vacgen Limited is committed to fostering an inclusive and diverse workplace. We are proud to be an equal opportunity employer and do not discriminate based on race, ethnicity, religion, gender, gender identity, sexual orientation, disability, age, or any other protected status under the Equality Act 2010. Please Note: We cannot accept applications from Overseas