Closing Date: 8th May
Contract Type: Full Time, Permanent
Salary: £31,- £33,
Hours: 35 per week
Location: Allan Water House
We are seeking a super organised, motivated and versatile Work Planner to join our team. You’ll need to be proactive, ready to tackle any challenge that comes your way and be able to respond with options or preferably a resolution. You will coordinate and motivate all involved in Void Repairs. You will work with all trades; Plumbers, Multi Trade, Plasters, Gas Engineers, Joiners and painters, scheduling works orders through our appointments system, allocating repair work to trade operatives whilst ensuring a safe & high performing customer focused service is maintained.
You will contribute towards performance targets and ensure all systems are up to date. You will also be a key point of contact for our team members.
The Work Planner will be responsible for undertaking daily diary scheduling for numerous trades persons on the DRS system.
The successful person will schedule work for internal team members plus following up to ensure jobs are completed and any agreed variations are raised accurately.
1. Planning, scheduling, and allocating repairs.
2. Ensuring the correct prioritisation of works and the efficient use of the available operatives.
3. Tracking and monitoring progress of works to ensure they run smoothly for our trades and staff.
4. Updating records and ensuring information is correct.
5. Liaising with staff members from other teams such as allocations, tenancy management and social work
6. Liaising with external organisations such as utility companies, sub-contractors and suppliers.
Applicants should have experience working in a high-paced administration role alongside excellent telephone and I.T. skills. Good communication skills and customer service experience would be beneficial.
We would really love to see applicants with a positive attitude, who enjoy working in a challenging role and is able to problem solve. Any successful applicants will be joining an innovative team where we value your ideas and opinions on better ways of working and enhancing our service.
If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
Job Description
Additional Salary Information
Stirling Information
The Benefits
7. 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
8. Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
9. Biennial incremental progression until top of your payscale is reached
10. Membership of the Local Government Pension Scheme. For further details visit to 6 months full sick pay and 6 months half pay dependent on length of service
11. Carers Leave
12. Up to 4 weeks paid Paternity Leave
13. Access to Health & Wellbeing support
14. Ongoing opportunities for Learning & Development
15. Cycle to Work Scheme
16. Lift share Scheme
17. Car Lease Scheme
18. Technology Benefit Scheme