Client : Independently owned Family Jewellers exceptional since 1897
Location : Nuneaton, WARWICKSHIRE
Salary : Market competitive reflecting the professionalism sought
Recognised widely within their region this ‘ destination jeweller ‘ is acknowledged to be the authorised stockist of the finest luxury Swiss watch brands & many exquisite collections of fine jewellery.
Alongside bringing to market the ‘ best of the best ‘ jewellery industry merchandise they offer an array of additional specialist services such as bespoke jewellery design, valuations & their own in-house watch & jewellery repair department
Job role :
Client service is everything within this supremely beautiful showroom setting and delivering the best advice, knowledge on all products & services sold is their trading mission.
The salesmanship required is very much all about being advisory and satisfying enquiries be they in person or online in a detailed thoughtful manner that best meets each different customers purchasing ideals.
The upkeep of cabinetry & brand displays to best order is ever ongoing alongside ensuring that given promotional activity is implemented exactly to plan
All wish to ensure best & safest operating standards when in-situ so an alertness as to every customer interaction request should ever be uppermost in your mind
The aim of all on the salesfloor is to be a cohesive pool of Watch & Jewellery industry expertise that from the moment of first customer interaction can then evolve to be the only jeweller all ever wish to in the future consult
Requirements :
It is felt that a familiarity in representing quality brands within a premium retail setting would be advantageous .
This appointee needs to feel comfortable handling valuable merchandise and taking the appropriate care to ensure that all store merchandise remains in pristine condition ready for sale
You need to be a fluent communicator able to concisely relay points of product difference and virtue and be keen to absorb relevant brand training whenever the opportunity is presented
One distinct forte you will possess is the ability to listen carefully to individual customer needs and be able to present a pathway that could best meet their purchasing intent
Accuracy when it comes to communicating to internal colleaugues as well as external suppliers is important and its your mindset of taking ownership of a total sales process that really empowers you to elevate the customer service experience.
Summary :
Exceptional client service is the desire – and that exactly what our above elite Jeweller client is looking to hire