Vertu Ford Stoke Vertu Ford Stoke have an exciting opportunity for a Parts Advisor to join our brilliant team! Hours: Full-time, 40 hours per week (Monday to Friday), with 1 in 3 Saturday mornings paid at overtime rate Salary: £26,000 basic excellent company benefits We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. What You’ll Be Doing: Supporting trade customers by responding to parts enquiries via phone and online Accurately identifying vehicle parts based on customer needs Using current promotions and offers to meet sales goals Looking for opportunities to offer relevant additional products Keeping your knowledge current with bulletins, updates, and training What We’re Looking For: You don’t need to have worked as a Parts Advisor before, but experience in the motor industry is essential A proactive mindset and a willingness to learn Clear communication skills and a team-focused attitude Confidence working with systems and catalogues to find the right solutions We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Apply today to be considered for this vacancy. LI-MD1