Key Responsibilities
* Guest Experience: Oversee all aspects of the guest journey, from check-in to check-out, ensuring a seamless and enjoyable experience.
* Team Leadership: Recruit, train, and motivate a high-performing team to deliver exceptional service.
* Brand Advocacy: Champion the MOXY brand and ensure our unique culture is reflected in every aspect of the hotel.
* Community Engagement: Build strong relationships within the local community and organise exciting events to attract guests.
* Financial Performance: Drive revenue and profitability while maintaining operational efficiency.
* Operational Excellence: Ensure compliance with all local laws and regulations and maintain a safe and welcoming environment.
Qualifications
* Minimum 4 years of hotel managerial experience
* Strong communication and leadership skills
* Marketing and social media expertise
* Event planning experience
* International experience preferred
Join the MOXY Team and be part of a dynamic and innovative hotel brand. If you’re passionate about creating unforgettable guest experiences and have a proven track record of success, we invite you to apply.
Reports to Cluster General Manager UK South.
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