Planning and Development Communications Co-ordinator
Role Purpose
Working as a centralised role of the planning function, this role will take full responsibility for all external site-specific related communications to drive positive support for our care home development pipeline. In adherence with the LNT Care Developments and Crystal Care brand the role will involve all stakeholder activity, public consultation events and the management of all community related planning enquiries.
Key Responsibilities
* Produce marketing and communications brief for all development sites following acquisition.
* Develop and support communications and stakeholder engagement strategies for planning applications and development projects.
* Undertake political, community and stakeholder research, providing insight to help shape planning applications, consultation activity and communications strategies.
* Manage the writing, coordination and production of consultation materials, including newsletters, exhibition boards, leaflets, letters, website copy, social media content and briefing documents.
* Organise, manage and attend public consultation events with local residents, councillors, community groups, stakeholders and project partners.
* Support the wider team at presentations and community meetings.
* Take initial lead on stakeholder and community engagement on new projects prior to planning submission.
* Carry out analysis and collate evidence from consultation events, stakeholder feedback, media coverage and engagement activity.
* Prepare consultation summaries, feedback reports, stakeholder briefings and communication updates.
* Respond to all local, neighbour and community enquiries relating to planning applications.
* Monitor media coverage, political developments, local issues and public sentiment relevant to sites within planning system.
* Use social media to promote consultation and engagement activities and support wider project communications.
* Work with the Planning Team to translate technical planning and development information into clear, accessible and engaging content for non-specialist audiences.
* Identify opportunities to promote planning milestones to the local communities.
* Build and maintain positive relationships with colleagues, consultants, local authorities, residents, stakeholders and media contacts.
* Help manage reputational risks through clear, timely and professional communications.
* Monitor live planning applications for consulate comments and local representations.
* Support planning team with general administrative duties when required.
Knowledge & Experience
* Ambitious, self-motivated but also a genuine team player;
* Excellent project management skills with adherence to deadlines
* Knowledge in social and environmental factors for planning and development
* Strong research, analytical and problem-solving skills.
* Excellent communication skills both written and verbal.
* Excellent writing, editing and proofreading skills.
* Ability to prioritise tasks and work efficiently in a fast-paced, volume driven construction environment.
* Knowledge of the planning system is preferred but not essential.
* Keen interest in local and community politics.
* Experience in communications, public relations, public affairs, stakeholder engagement, consultation or a related role.
* Experience supporting or managing public consultation, engagement activity or events.
* Confidence working with clients, senior colleagues, consultants, local authorities and public stakeholders.
* Proficiency with Microsoft Office and digital communication platforms.
Qualifications & Skills
* Experience in a communication based role
* Full UK driving license
* Microsoft Office, Excel and Microsoft Teams
Internal Relationships
* Chief Operating Officer
* Managing Director
* Employee Experience
* Development & Planning Department
* Strategic Land Director
* Land Team
* All internal teams
* Internal Marketing Team
External Relationships
* Local Authority and associated parties/consultants
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