Overview
Customer Service Advisor (Town Hall, South Shields)
Salary: £28,598 pa
Hours of Work
Monday to Friday between 10.30 am – 6.30 pm
Role and Responsibilities
You will provide an excellent customer focused service by delivering consistently high quality assistance to our customers by answering and resolving their enquiries as the first point of contact, and dealing with their requests for service efficiently and effectively.
This role is based within our Housing Contact Centre at the Town Hall, South Shields. Hybrid working is available.
Informal discussion
For an informal discussion about this post, please contact Lynsey Robertson, Housing Customer Service Manager on 0191 426 8302.
Benefits
We offer an excellent benefits package and further information is available here: www.southtyneside.gov.uk/workinghere
We do not currently offer skilled worker visa sponsorship.
Privacy Notice: To view our Privacy Notice please visit: https://southtyneside.gov.uk/article/2780/Privacy-notice-for-job-applicants
Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.
Closing date: Noon, Friday 3 October 2025.
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