Overview
United Infrastructure is a dynamic and rapidly expanding business focused on delivering critical infrastructure projects across the utility and social infrastructure sectors. Our team delivers innovative solutions to complex client challenges. The company is split into two business areas: Utility Infrastructure and Social Infrastructure.
Utility Infrastructure – Our specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure for the UK’s largest network owners and operators.
Social Infrastructure – Our specialists revitalise homes and communities by carrying out work from retrofit to refurbishment and maintenance.
Responsibilities
As a vital member of our team, you will make a genuine difference to the lives of the people we work with and have the opportunity to develop your career in property services. As a Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days.
You will ensure residents are aware of works processes and communicate updates or changes accordingly. You will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
Qualifications
With the confidence to manage sometimes difficult situations, as a Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for someone who has worked for a contractor or in a client-side resident liaison / community engagement role, preferably within planned or reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence and own your car.
Additional Information
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we’re offering:
* Competitive salary and benefits package
* Opportunities for career progression aligned with the company’s growth
* Immediate interview for qualified candidates
How to Apply
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation.
Note: United Infrastructure prefers to hire directly and will contact PSL agencies if support is required. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
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