Supervisor
Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back‑office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.
We are looking for a Supervisor to join our fantastic team!
Within this role you will lead a team of Civil Enforcement Officers, carry out daily briefings, deal with escalated queries from both your colleagues and members of the public, and track KPIs. On top of this responsibility, you will also be performing the valuable duties carried out by a Civil Enforcement Officer – patrolling public car parks and streets, advising members of the public and issuing tickets to incorrectly parked vehicles.
In this Supervisor role, you will be the eyes and ears of the local community while supporting your team to continue the essential work that is carried out by Civil Enforcement Officers within the community.
Requirements
* Previous experience in a supervisory/management role
* Self‑motivated and customer‑focused
* Love of working outdoors
* Ability to work shifts
* Ability to work on own initiative
* Experience of working with Microsoft Office
Benefits
* Colleague benefits designed to suit you – from discounts on retail shopping, travel and socialising to health & wellbeing
* Enhanced maternity & paternity package (subject to eligibility criteria)
* Pension Scheme
* Competitive rates of pay and a wide range of employee benefits such as high‑street discounts, flexible working and enhanced maternity and paternity cover
* Free access to professional, impartial advice and support through an Employee Assistance Programme, unlimited access to our wellness hub, and much more
* Training and development opportunities to support talent growth and progression
* Cycle to Work and Green Car Salary Sacrifice Schemes available (subject to eligibility)
* Contributory Company Pension Scheme available to all employees across the UK
Location: Hampshire – Farnborough Library, GU14 7JZ
Salary: £33,290.43 per year
Employment type: Permanent – Full‑time
Role category: Team Leader – Frontline Operations
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
Job reference: 091360
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