Role: Head of Solution/Presales
Salary/Package: Up to £90,000 basic + Bonus
Overview
Our client is a leading UK-based IT services provider specialising in cyber security, cloud, and managed services. As a privately owned and well-established business, they continue to experience strong year-on-year growth and are recognised for their technical excellence, customer focus, and people-first culture.
Due to continued expansion, they are seeking a Head of Solution/Presales to lead and develop a high-performing Solutions Engineering / Pre-Sales function, supporting a busy and ambitious commercial team.
The Role
This is a senior, client-facing leadership role acting as the technical authority for the sales organisation. You will work closely with sales and senior stakeholders, attending customer meetings, uncovering business challenges, and designing best-fit technical solutions.
You will lead and mentor a team of Solutions Engineers, set standards for technical excellence, and take ownership of pre-sales strategy and execution. The role also involves delivering presentations, workshops, webinars, and client-facing events, helping position the business as a trusted technical adviser.
Reporting directly to the Chief Commercial Officer, this position sits at the centre of the organisation’s growth strategy.
Key Responsibilities
• Lead, mentor, and develop the Solutions Engineering team, providing strategic direction and day-to-day management
• Deliver high-quality technical pre-sales services to new and existing customers
• Act as a trusted technical adviser throughout the sales lifecycle
• Support sales teams with technical expertise during meetings, discovery sessions, and opportunity qualification
• Deliver product demonstrations, presentations, webinars, and client workshops
• Design and deliver Proofs of Concept (POCs) and tailored demonstrations
• Analyse competitive solutions and recommend the most suitable technical approach
• Take a leading role in solution architecture, proposals, scopes of work, and tender responses
Skills and Experience
Essential
• Proven experience as a Senior Pre-Sales Engineer, Solutions Architect, or similar role
• Background working within an IT MSP or VAR environment
• Broad technical knowledge across IT infrastructure, cloud, and security
• Strong customer-facing and stakeholder-engagement skills
• Confident presenter able to communicate complex technical concepts clearly
• Experience producing proposals, tenders, and customer-facing documentation
• Full UK driving licence and willingness to travel
• UK-based with the right to work
Desirable
• Previous experience leading or managing a technical or pre-sales team
• Experience or certifications across Microsoft 365, Azure, VMware, Cisco, Fortinet, Sophos, N-Able, Mimecast, or Barracuda
• Experience delivering webinars, workshops, or public-facing technical presentations
• Strong commercial awareness and relationship-building skills
Package and Benefits
• Up to £90,000 basic with bonus's
• 25+ days’ holiday plus bank holidays
• Flexible / hybrid working
• Private medical cover and health cash plan
• Pension scheme
• Cycle to work and electric vehicle schemes
• Paid charity day
• On-site parking
Set2Recruit are acting as an employment agency in relation to this vacancy