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About the role
The Senior Business Support Officer (Business Growth Dorset) plays a key role in supporting the successful delivery of Dorset Council's Growth Hub service. As part of the national network of 41 Growth Hubs, Business Growth Dorset provides local businesses with access to high‑quality advice, guidance and support at every stage of their business journey.
This part‑time (0.5 FTE) fixed‑term role, funded until 31 March 2029 by the Department for Business & Trade, is central to ensuring the effective administration, compliance and coordination of the service.
Based at County Hall with flexible and hybrid working options, the role supports businesses across the whole of Dorset, including Bournemouth, Christchurch and Poole.
What you can expect to be doing
* Managing the compliance and monitoring functions of Business Growth Dorset
* Maintaining and updating the management information (MI) tracker
* Ensuring records are accurate and up‑to‑date within the CRM system
* Preparing internal and external reports to support decision‑making and accountability
* Supporting the promotion of the Business Growth Dorset service and the Invest in Dorset brand
* Providing administrative support across CRM, website updates, social media activity, events, finance and project coordination
* Responding to business enquiries in a timely and professional manner
* Supporting office systems, including health and safety processes and administrative procedures
* Contributing to a high‑quality, efficient and compliant Growth Hub service across Dorset
The role will also involve occasional travel across the county to attend events, meet stakeholders and maintain a visible presence in the local business community.
About you
You will be proactive, organised and committed to delivering a high‑quality service. You will bring strong administrative skills, excellent attention to detail and the ability to manage multiple tasks with accuracy and professionalism. You will be confident using digital systems, including CRM platforms, and able to maintain accurate records and reports. Effective communication is essential, including the ability to converse at ease with customers and provide clear advice in spoken English. You will embody Dorset Council's values - Respect, Together, Accountability, Openness and Curiosity - and work collaboratively within a service that supports business growth and economic development. Flexibility, reliability and a willingness to travel when required will also be key to your success in this role.
Further Information
This is a part‑time role at 18.5 hours per week, fixed term until 31 March 2029.
Please contact the hiring manager for an informal discussion about the role, Shelley Collins‑Trevett, shelley.collins-trevett@gov.uk. The interview process will consist of a short prepared presentation and an interview.
We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible; if you need any reasonable adjustments, just let us know on your application.
This role is UK‑based, and we will need to confirm your Right to Work as part of the appointment process.
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