Client Services Executive - Manchester
Salary negotiable based on experience
Location: Manchester City Centre, Spinningfields
Leading Law Firm
About the Role
My client is a leading law firm located in Manchester City Centre, known for being a top employer in the legal sector. They are seeking a Client Services Executive to join their Client Services team.
Responsibilities
1. Act as a liaison between new clients and various departments, providing accurate information to relevant legal teams.
2. Ensure potential and existing clients receive excellent customer service to encourage repeat business and referrals.
3. Maintain positive relationships with internal and external parties.
4. Manage deadlines, handle sensitive data, and demonstrate strong interpersonal skills.
Candidate Requirements
* Experience in telephone-based customer service.
* Sales-minded attitude with excellent customer service skills.
Additional Information
The role is full-time, 35 hours per week, and office-based. This position offers an excellent opportunity for career progression within customer service.
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