This opportunity in Selby offers the chance to lead an established domiciliary care service where quality always comes first and growth is a natural outcome of doing things the right way. You will be joining a compassionate, values-led organisation that prioritises fairness, client experience and staff wellbeing, giving you the autonomy to shape a service that truly stands out in the community. What’s on offer: £40,000-£50,000. 33 days’ annual leave (including bank holidays). KPI bonus scheme. Free parking. Minimal on-call. Supportive senior team. Key Responsibilities: Oversee all operational and care delivery functions within the branch. Ensure high standards of care, compliance and client safety. Maintain the company’s ethos of fairness and compassion. Lead with empathy, approachability and a strong understanding of staff wellbeing. Develop business growth through referrals, community presence and professional networks. Use the Birdie digital system confidently to ensure full digital compliance, accuracy and efficiency. Handle all client complaints and concerns with professionalism and a holistic approach. Organise client engagement initiatives such as local outings. Maintain full regulatory compliance and uphold CQC standards ensuring visit times are honoured in full. Participate in on-call duties in emergency situations supporting the senior team when required. Registered C...