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Claims handler (professional indemnity)

Hays
Claims handler
Posted: 12 February
Offer description

Your new firm
Our client is seeking an experienced Remote Claims Handler with a strong background in Professional Indemnity to support the management ofplex claims on behalf of insurers and corporate clients. The role involves handling claims efficiently, ensuring excellent client service, and working closely with legal and underwriting teams. There will also be the opportunity to enjoy client secondments. Some travel to their offices in the South West and/or London may be required on occasion, but this will be expensed.
Your new role
You will:
1. Manage a caseload of Professional Indemnity claims from notification through to resolution
2. Review policy coverage, liability, and quantum issues
3. Liaise with insurers, brokers, solicitors, and insured parties
4. Provide accurate reserves, reports, and rmendations
5. Ensure claims are handled in line with regulatory and internalpliance standards
6. Support dispute resolution, negotiations, and settlement discussions
7. Maintain detailed file notes and documentation on claims systems
8. Deliver high-quality client service

What you'll need to succeed
9. Proven experience (minimum 2+ years preferred) withplex or high-value Professional Indemnity claims (construction, financial services, etc.)
10. Strong knowledge of UK claims processes and insurance market practices
11. Experience working with legal teams or within a law firm environment (highly desirable)
12. Excellent written and verbalmunication skills
13. Ability to work independently in a remote setting while collaborating with wider teams
14. Strong organisational skills and ability to managepeting priorities
15. Proficiency in claims management systems and MS Office

What you'll get in return
This presents as an excellent opportunity to work remotely for a leading international law practice. Alongside apetitive salary, you will have access to a wide range of the firm's benefits.

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