The role
As a Ghillie (Concierge) Coordinator at The Fife Arms Hotel,
Braemar, you will consistently provide first class service to our guests,
exceeding the expectation of our guest experience in every aspect of their
stay. You will be supporting the Ghillie team in daily administrative tasks in
organising a seamless, memorable experience for our guest’s during their stay. Seizing
opportunities to upsell and maximise revenue by making informed recommendations
based on in depth knowledge of the hotel and offers available.
You’ll be surrounded by a team with
a creative flair and a passion for brilliant service with a desire to learn and
grow. All striving to go beyond for guests, our team, and the community.
Expectations
Our
successful Ghillie Coordinator will have:
* Proven
experience from within a luxury hospitality environment.
* The
enthusiasm and willingness to learn.
* A
thorough understanding of Health & Safety and COSHH.
* Initiative, emotional
intelligence and strong communication and organisation skills.
* The ability to work under
pressure.
* A passion and ambition to
deliver exceptional experiences.
What’s in it for you?
* 30 days holiday.
* Free annual guest
experience for you and a plus one.
* Enhanced Pension Scheme.
* Free food and drinks
whilst on shift.
* Generous Artfarm-wide
discounts including our properties in Somerset, Scottish Highlands,
London, Los Angeles!
* Amazing sports and
social events led by local social committees.
* Life Assurance.
* Health benefits
including a health cash plan.
* Employee Assistance
Programme.
* Career development
opportunities tailored around your aspirations and goals.
About Artfarm and The Fife
Arms Hotel
Artfarm
is a one-of-a-kind independent hospitality company founded by Iwan and Manuela
Wirth. Renowned for developing and reinventing distinctive sites including the
award-winning Fife Arms Hotel in Braemar, The Fish Shop Restaurant & Fish
Mongers in Ballater, The Audley Public House & Mount Street Restaurant and Farm Shop in
Mayfair, London, Manuela restaurant in Los Angeles, Roth Bar & Grill and
Durslade Farm Shop in Somerset. Artfarm uniquely brings together art,
community, education, people, and place.
Located in the heart of
Braemar, the hotel houses 46 beautifully appointed bedrooms - each one a homage
to place, person, or event with links to the area along with the stunning
Albamhor Spa and some of the most unique event spaces. Dining experiences extend
to the Clunie Dining Room showcasing the art of open wood-fire cooking, The
Flying Stag Pub serving up local beers and firm Scottish favourites, Bertie’s
our glamorous and elegant Whisky Bar, Elsa’s our Art Deco Cocktail Bar, and our
more relaxed Drawing Room – all of which celebrate the best in local
ingredients and are expertly prepared by our dedicated culinary team.
Want to join the family? Apply today!