Allen Motor Group is currently looking to employ an Aftersales Manager to join our Ford, KIA & OMODA Jaecoo dealership in Rayleigh. The successful candidate will manage a dynamic and fast‑paced service department, focusing on performance in both profits and customer satisfaction.
This full‑time, permanent role offers a basic salary of up to £55,000 with an OTE of £67,000 and a company‑provided vehicle. The position reports to the General Manager.
Why Allen Motor Group?
In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits:
* 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
* Fantastic discounts on MOTs, services and parts
* Life assurance benefit, at no cost to yourself
* Up to £1,500 refer‑a‑friend scheme
* Full training and support to develop and progress your career with Allen Motor Group
Previous Experience
We are looking for an individual with strong previous experience as an automotive service/aftersales manager, ideally from a franchised dealership. The following skills and experience are desirable:
* Ability to work in a busy environment as part of a team
* Fantastic organisational skills
* Full UK driving licence
* Ability to overcome customer issues
* Knowledge of warranty procedures is advantageous
Key Duties and Responsibilities
* Ensure the achievement of KPIs for all service department members
* Maintain an understanding of all relevant consumer and local market influences
* Engage the aftersales team to deliver commercial results and exceptional customer service
* Drive the performance of the workshop team to maximise efficiency
* Develop the skills and career progression of current and new team members
At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.
To be considered for this opportunity, please apply now.
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