Overview
Our Day Shift Supervisors ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams.
Responsibilities
* Complete in-house reports for the Depot Manager daily
* Check that all vehicles leaving the depot are secure and meet required transport legislation requirements
* Ensure that all members of the team both employed and self-employed are complying with the training that they have received
* Complete alcohol testing when required
* Communicate with our Drivers, handling any queries efficiently and in a professional manner
* Transport Debriefing duties for vehicles returning from delivery and installation runs
* Take responsibility for managing the transhipping and reloads
* Able to build good relationships with people even when under pressure
* Challenge any vehicle issues or damages with our Drivers
* Able to make decisions in the absence of the Depot Manager to drive performance and service
* React quickly to information and be able to solve problems independently
* Good communication skills both verbally and written
* Competent use of Microsoft, particularly Excel
Qualifications & Skills
* Strong leadership and on-the-floor supervisory abilities
* Experience with vehicle compliance and safety procedures
* Ability to manage multiple tasks and priorities in a fast-paced environment
* Effective communicator with colleagues and drivers
Benefits
* 31 days holiday
* At least 5% contribution pension scheme
* Healthcare Cashback Scheme
* Exclusive Staff Discount
* Enhanced Maternity, Paternity and Adoption Packages
* Expression of wish service
* Make a difference days (x2 fully paid charity days a year)
* Share-save Scheme
AO is an inclusive employer; we value diversity and aim to create a welcoming and inclusive place to work for everyone.
Note: This refined description omits unrelated recruitment process questions and extraneous UI elements found in the original content.
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